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About VIP CAR CARE

COMPANY PROFILE

VIP CAR CARE Helpline, established is the youngest and the fastest company in India in its fraternity, i.e. Road Side Assistance. At present, its service network is around All INDIA. Reach any of its distressed member within 30 to 40 minutes of receiving a call anywhere, anytime.

➥ Well organized service infrastructure

➥ Reach any of its distressed member within 30 to 40 minutes of receiving a call anywhere ,anytime..

➥ An excellent Technical Support team of VIP Car Care is rescuing its standard members 24x7 - 365 days a year.

➥ The aim of VIP CAR CARE is to reach to its stranded member in least possible time.

➥ VIP CAR CARE is highly equipped with technologies like IVR and CRM to provide best and the fastest possible services to its members.

➥ Every single complaint registered by a member is recorded with us. Rich experience of VIP CAR CARE in road side repair and rescue assistance is unmatchable.

OUR SERVICES

WE ARE OFFERING VEHICLE SERVICES 24/7

REAL FACTS

WE ARE OFFERING VEHICLE SERVICES 24/7
  • 76+ Reach In 30 min
  • 83+ Customer satisfaction
  • 87+ On time services
%
Reach In 30 min
%
Customer Satisfaction
%
On Time Services
%
On The Spot Service

OUR PACKAGES

VIP CAR CARE offers round the clock roadside assistance to you across All INDIA We offer you to choose from Two of our membership cards – Classic, Platinum.

For 3 yrs plan service only for Delhi-NCR

VIP Car Care. offers round the clock roadside assistance to you across All INDIA We offer you to choose from three of our membership cards – Classic, Classic Plus and Executive.

WHAT CUSTOMERS SAY

HELPS YOU TO FIND PERFECT CAR

Surendra Kumar Mehra

I own a Renault Duster and was initially reluctant to buy insurance for roadside assistance. But when I gave a thought to the value of money it offers at a small price, I decided to go for it. I realized how wonderful services were provided to me by My Car Assistance when I was stuck at midnight at Gurgaon Faridabad Road (Pahadiwala) – which is a remote place – and needed emergency help at all costs. The guy responded well on the call, and reached promptly. They fixed the trouble and I was on my way! It was a starting problem. It was quite amazing to see the efficiency of technician. That is the day I started valuing this card. I highly recommend anyone who drives a car in Delhi/NCR to join My Car Assistance.

DCP, Government of India

Saurabh Agrawal

Let me tell you that you changed my perception, prior to you I had bad experience with other (not to be named) car helpline. You guys deserve all appreciation as the way you helped us at the odd hours (my vehicle broke down near Pragati Maidan). Your executive attended us properly and told us that he will try his best to fix the problem, if he is not able to that then he will help us to send my family home and help to take car to service station or other place as committed earlier.Kudos!!! to you guys for delivering what you promise.

Cluster Head, Reliance Asset Management

Amit Srivastava

 WOW factor is the major reason for me to have My Car. Very prompt and customised service that one can avail to be on their network. It will not be wrong to say “we are in safe hands while traveling in our car that is assisted by My Car.” Best services I feel is provided by them across Delhi NCR.

AVP, Royal Bank of Scotland

CONTACT US

Get In Touch With Us

TERMS & CONDITIONS

➥ It is mandatory for the customer to produce the helpline card to avail the services.

➥ If the vehicle is repairable on road dropping will not be provided.

➥ Petrol upto 5ltr. at actual cost will be provided under emergency.

➥ Tube repair services shall be provided at actual cost. However,this cost is variable and depends upon area to area.

➥ Towing is provided at actual. We don’t own trowning cranes,it is an outsourced facility.

➥ Company will try and ensure to provide service within the stipulated time of 30 minutes, however the company is not responsible for any delay caused by conditions beyond the control of company like traffic jams, riots, road block, route diversions, rain etc.

➥ In case of claim other the accidental Insurance, the amount can not exceed the amount paid by the member.

➥ In case of misuse of services, helpline services can be cancelled without any prior notice.

➥ For similar faults, services will not be provided more than twice consecutively.

➥ Cost of spares ( if any ) will be charged extra at actual.

➥Company reserves the right to bar the services of the customer, in case of abusive language used by the customer.

➥ In case of an accident, towning will be provided by cranes at actual cost.

➥Rs.50/- will be charged in case of 2 deflated tyre. No charge for stepny changes.

➥If helpline service is availed without card activation or non-availability of card, a service charge of Rs.250/- ( Rs.250/-only ) will be charged. ( Non refundable ).

➥Services will not be provided on Vishwakarma day.

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